If locked out again, call Customer Service at 1.866.629.1095. After that, you will get one more try to enter your PIN correctly. If you are unable to call FL WIC during normal business hours, your account will automatically unlock after midnight. You may call Florida WIC at 1.800.342.3556 (Monday-Friday 8am-5pm Eastern time) to unlock your account. If the correct PIN is not entered by the third try, your PIN will be locked to prevent someone from guessing your PIN and getting your food benefits. The card will no longer be able to be used if you find it later. You will need to call your WIC office and go in to get a replacement card. After you report your card stolen, the card will no longer be able to be used even if it is returned to you later.
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You will need the name of the authorized representative, their date of birth, and their zip code to cancel the card. What should I do if my EBT card is stolen?Ĭall Customer Service at 1.866.629.1095 to cancel your card. Take your WIC VOC/ID card with you when you move. Tell your local WIC office if you are moving to another state. Ask your local WIC office for the names and addresses of the approved stores in your area. No, you can use your WIC EBT card only at approved stores in Florida. Can Florida WIC EBT cards be used in another state? Will these benefits roll over to the next month? No, benefits that are not used will expire on the ending date. What happens if all the WIC foods are not purchased? Substitutions of any food items are not allowed. You can buy the amount of food shown on the WIC EBT shopping list. You do not have to buy all your foods at one time. Do I have to buy every item on the EBT card on the same day? Use your WIC EBT card only at WIC approved stores in Florida. To find out where WIC is in your county, click here. Nutrition staff at your local clinic will determine whether you or your child are considered at nutrition risk by WIC rules. What is a “nutrition risk”?Ī nutrition risk is a condition such as underweight, overweight, low birth weight, low hemoglobin or hematocrit, prematurity or chronic disease that is determined by a nutritionist at the local WIC office. To view the WIC Income Guidelines, click here. However, a person does not have to be on a public assistance program to qualify for WIC. A person is considered income-eligible for WIC if the household income is less than or equal to those listed in the WIC Income Guidelines or if the person is currently receiving Medicaid, Temporary Cash Assistance (TCA), or Food Assistance. Pregnant and breastfeeding women, women who have recently been pregnant, infants, and children under the age of 5 years who have a low or moderate income, are at nutrition risk, and who live in Florida. WIC is a federally funded nutrition program for Women, Infants, and Children that provides the following at no cost: healthy foods, nutrition education and counseling, breastfeeding support, and referrals for health care. How does a WIC client and store cashier know what types and brands of food are allowed to be purchased with the WIC EBT card?.When WIC does not provide enough infant formula for a baby, can the WIC client receive more formula from WIC?.Can store or manufacturer's coupons be used with the WIC EBT card?.What should I do with my card after my benefits are used?.How will I know my food account balance?.How will I get benefits with my WIC EBT Card?.What should I do if someone finds out my PIN?.What should I do if my EBT card is lost?.
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